The fifth training course held as part of the project Efficient and Effective Kosovo Public Services was organised by the Centre for European Perspective and the Ministry of Public Services of the Republic of Kosovo in cooperation with the Ministry of Foreign Affairs of the Republic of Slovenia, Protocol of the Republic of Slovenia, Faculty of Social Sciences in Ljubljana and an independent public speaking Instructor.
Public performance of civil servants at home and especially abroad is crucial for small countries that tap into diplomatic protocol to present their country and culture and thereby promote themselves. In view of Kosovo’s political situation, the latter is an important factor. The general objective of the fifth training course was therefore to enhance the proficiency of Kosovo’s public servants, especially in dealing with the contemporary challenges of the international community. The participants were taught about diplomatic procedures, their legitimacy and how to deal with non-scripted situations.
Since this was an intra-ministerial training course, almost all ministries and other high-level national bodies, including the National Assembly and the Office of the Prime Minister were represented by at least one employee.
The course started with the presentation of the basic theoretical background and some history, which was given in the form of a lecture. The participants were subsequently offered a chance to practice the topics raised in several workshops and carry out simulations of an official dinner and lunch. On the final day, they conducted with role plays.
